rPAM is player and customer account management with an AI-first CRM direction: onboarding, KYC journeys, wallets, segmentation, bonuses and responsible-gaming controls — gaming first.
Registration, profiles and the onboarding journey you define.
Verification steps and wallet management tied to the account.
Segments, communication and lifecycle management.
Rules-based bonuses and loyalty within the limits you set.
Limits, self-exclusion and the controls your regulation requires.
A player registers on your site.
The configured onboarding journey runs — verification steps and responsible-gaming checks in the order your jurisdiction and configuration require. Once the required checks pass, a wallet is created and funded through rGateway; the player lands in a segment and receives the welcome bonus within the configured limits; they set a deposit limit. Every step is visible to support and compliance in one account view.
Operations, support and compliance work from the same account record.
rGateway or your payment provider for funding; a KYC provider for verification. The sequence is product-, jurisdiction- and configuration-dependent.
rPAM owns the account record and takes in verification results and payments; it puts out segments, limits and lifecycle events. A KYC provider and a payment layer are the two integrations it needs for live players.
Deposits and withdrawals on the wallet — native.
Verification steps inside the onboarding journey.
Support and lifecycle communication with account context — native.
Account activity as a risk signal — native.
The demo is a configurable account system for your brand: registration and KYC steps, wallet and limit rules, segments and bonus rules — run a player through it end to end.
A rPAM environment for your brand.
Registration and KYC steps, wallet and limit rules, segments, bonus rules.
Configuration and rules when production is activated.
A business email and company details. KYC provider credentials for your own checks.